Perihelion Solar · All 75 Arkansas counties
Solar installer out of business? We can help.
When your solar installer closes, stops answering, or no longer offers service, an equipment problem can become harder to resolve. Perihelion Solar helps Arkansas system owners find a practical path forward with troubleshooting, monitoring support, inspections, and repairs.
Support for the system you already own
- Troubleshooting when the original installer is unavailable
- Identifying equipment and reviewing available system records
- Help with monitoring access and production questions
- Help locating manufacturer warranty information and preparing claims
The first step is understanding your system and the support you need. A monitoring problem, a failed component, and missing installation records each call for different work. You do not have to reconstruct the entire installation history before contacting us. Start with what you know, and we can identify the information still needed.
What to have ready
Gather the original installer’s name, your service address, any installation agreement or warranty paperwork, and the equipment brands you recognize. Monitoring screenshots and previous service records are useful if available. Tell us whether the system is owned, financed, or leased so we can discuss any approvals needed before work.
What happens after you contact us
We review the situation, clarify who owns the equipment and accounts, and discuss the service options. If a site visit is needed, we confirm the scope and quote first. We can help with equipment documentation and manufacturer claims, while confirming applicable warranty terms and any costs outside coverage.
Common questions
Does my manufacturer warranty disappear with the installer?
An equipment manufacturer’s warranty is separate from an installer’s service or workmanship commitment. Coverage depends on the manufacturer’s terms, equipment records, and eligibility. We can help review those details; parts, labor, and travel may have different coverage.
Can you help if I have no paperwork?
Yes. Share the information you do have. Equipment photos, monitoring details, or a site visit may help identify the system and the records needed for the next step.
What if my panels are leased or financed?
Tell us before scheduling work. The system owner, lease provider, or finance agreement may require approval or a particular service process. We can discuss what needs to be confirmed.